Services

Shawn's Computer Repairs is located in the Confluence SBC offices. Repair work is completed on a first come first serve basis. Emergency repairs are available when needed. Our repair turn-around time is typically under a week unless parts are needed.

Backups
In today’s digital age, personal data has become an integral part of our lives. From cherished photos and favorite music to important documents, we all have data that we wouldn’t want to lose. This is where the concept of data backup comes into play.

What is a Backup? A backup is essentially a copy of your data, typically stored in a separate location from your hard drive. This includes files from your Documents, Pictures, Music, and Videos folders, which are usually located under the USER folder and more specifically, in the My Documents folder.

Why is a Backup Important? In the unfortunate event of an operating system corruption or hard drive failure, having a backup ensures that your important data remains safe and unaffected.

How to Complete a Backup? To perform a backup, you’ll need a storage device such as a flash drive, an external drive, or a partition on your current drive where your data can be saved.

Our Backup Service For most customers, the USER folder contains 20 Gigabytes or less of pictures, music, and documents. We include this in our standard backup, wipe, and reinstall service. Any data over the 20GB limit is charged at an additional rate of 75 cents per Gigabyte.

We routinely perform this service for our customers and cannot stress enough the importance of regular backups to safeguard your valuable data.

Should you have any questions or need further assistance, please do not hesitate to contact us.

Virus or Malware
You might be wondering, what’s the difference between a virus and malware? In essence, they are quite similar and equally harmful.

Malware, short for Malicious Software, is a broad term that encompasses various harmful and intrusive software, including viruses. A virus, like other forms of malware, is designed with malicious intent to cause your computer to behave in ways you don’t want it to.

At our company, we don’t just stop at removing these harmful elements. We go a step further. We reset your browsers and provide additional maintenance services that most repair companies do not offer.

Our team of experts specializes in virus and malware removal. We are committed to getting your system back up and running, ensuring you can work without worry.

Disk Image
What is a Disk Image?  Disk image is a snapshot of your data files on the hard drive. The beauty of it is that if your hard drive dies or is virus corrupted you can reload your image on to the hard drive. Think of it as a moment in time, a sort of time traveling into the past.

Hard Drive Failure or Larger Drive Replacement
We replace hard drives all the time and can typically get a replacement drive shipped in the next day.  The new drive will need the OS installed with drivers or a disk imaged loaded onto the drive.

LCD Screen Replacement
Cracked? No image on screen, but works with an external monitor? Send us the make and model for an estimate. Usually the charge is between 1-3 hours to replace, plus the cost of the LCD panel. Some laptops for example, the Sony Vaio’s have a complex design and can require taking apart much of the laptop just to replace the screen. But on average it takes an 1-2 hours to replace it.

Laptop Power Jack and Cooling Fan Replacement
Simple parts, but can be tough to replace. The laptop many times has to be totally disassembled to remove the motherboard and replace the power jack. There are two types of jack ports, cabled and surface mounted. The cooling fans also need replacing, although designed for thousands of hours of operation they do wear out. A new application of thermal paste for the processor is also recommended when replacing the cooling fan. We routinely replace port jacks and cooling fans. This job can be a several hours labor to replace.

Registry Repair
Many things get left on your hard drive when installing an uninstalling programs and files. Most times they are left with data that is going no where, and just left behind from poorly executed uninstall programs. This can slow down your computer and have you wondering where that fast computer went that you bought? Get rid of that junk now.

Data Recovery
Yes we offer this service as well and we have a very good success rate. If we can’t recover your data here in our shop, we have some great outside vendors whom we work with that can recover your precious files. These outside data recovery businesses offer a clean room and some high tech tools to get at your data when we can’t. Save yourself some much needed grief and pain, let us make a backup or disk image of your hard drive. If no data is recovered, there is no charge.

Remote Login
With your permission we can run a remote login from our shop to your location to fix some issues on your computer that you may need help with. We also offer instruction, and this is many times a fast, cheaper way to get that knowledge base to you.

Repair, Replace, Parts, Etc
We also repair or replace things that are not even mentioned here. Failed Motherboard in your laptop or desktop, we can replace that. Need a new laptop battery or charger, we can get that for you  Want to get your computer running faster, add more memory. Adding more memory is one of the simpliest things you can do to speed performance. Call, email or text us today to get started.

Don't see what you need. Please drop us a line.